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Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

EDM Brush Update


This is my 3rd post today. I am on a roll! =D

Just a little update on the Everyday Minerals Flat Top Buffer Brush with the new bamboo handle that I recently purchased and did a haul post on. It was shedding like crazy and ya know how much I love their super soft, dense, plush, never-shedding brushes! I just had to email them at thanks@everydayminerals.com and told them my problem and they sent me a new brush, no questions asked, in three days. This one does not shed at all so if you have a problem with any EDM product email them and they'll reply to you within a day.
Thumbs up for their customer service! =)

MAC also has great customer service. Remember in one of my haul vids when they screwed up my order and sent me the wrong eyeshadow? I got to keep that one and they sent me the correct one free of charge.

Worst customer service: e.l.f.
 
Lady Lostris Beauty | TNB